01 · Who Truly works with

Truly works with stress, Anxiety, relationship issues and trauma and abuse

Truly lists 7 specialisms and 11 further focus areas. Specialisms are the subjects Truly chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Truly's own words

What Truly says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

I'm a licensed therapist in Alabama with extensive experience supporting individuals through life's most challenging moments. I work with clients across the lifespan, bringing compassion and expertise to a wide range of concerns including stress and anxiety, relationship difficulties, trauma and abuse, parenting challenges, and major life transitions.

My therapeutic approach is grounded in helping you build self-love, improve communication, and navigate feelings of isolation, shame, and guilt. I'm skilled in supporting clients working through panic disorder, post-traumatic stress, divorce, and questions about life purpose and meaning. I also help clients address control issues and social anxiety with practical, evidence-based strategies.

I'm committed to creating an affirming, respectful space where you feel truly seen and heard. I honor the full complexity of who you are-your faith, your identity, your values, and your unique story. Whether you're seeking spiritual grounding, navigating identity questions, or simply looking for genuine support, I'm here to walk alongside you without judgment.

I believe healing happens in relationship, and my role is to offer steady presence, authentic care, and practical tools to help you move forward. Taking that first step toward therapy takes real courage, and I'm honored to support you on your journey.

Truly Pollard, on the BetterHelp listing · read 5 Nov 2026

03 · How Truly works

The 6 approaches Truly lists, in plain English

These are the clinical methods Truly lists. The descriptions are Maker Therapy's, not Truly's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Truly runs a session.

Acceptance and Commitment TherapyACT

Rather than trying to argue a painful thought away, ACT works on loosening its grip and getting on with what matters to you anyway. Sessions spend real time naming your values, then building action around them while difficult feelings are still present.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Dialectical Behaviour TherapyDBT

A structured skills-led adaptation of CBT built around holding two things at once: accepting yourself as you are and working to change. Teaches concrete skills for distress tolerance, emotion regulation and relationships. Developed for people whose feelings arrive at overwhelming intensity, and strongest-evidenced there.

Emotionally Focused TherapyEFT

Built for couples and rooted in attachment: the recurring argument is treated as a cycle two people are stuck in rather than as one person's fault. Sessions work to interrupt the cycle and get to what each person is actually asking for underneath it.

Eye Movement Desensitisation and ReprocessingEMDR

A structured trauma protocol in which you hold a distressing memory in mind while following a repeated side-to-side cue. The mechanism is still debated; the outcome data in post-traumatic stress is strong enough that it appears in national treatment guidelines.

04 · What happens next

From this page to a first session

Truly practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Truly's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Truly at this point.

2. Naming Truly specifically

   BetterHelp matches algorithmically by default, so asking for Truly is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Truly.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

3 questions worth asking Truly

Built from what Truly actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Truly's - Truly has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LPC

Licensed in

Alabama

Licence

AL LPC LPC03669

Licence number

LPC03669

Licence expires

31 Jul 2028

NPI

1255870085

Years in practice

14

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 Aug 2026

07 · Provenance

Where every line on this page came from

Truly's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 5 Nov 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Truly. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.