01 · Who Veronica works with

Veronica works with stress, Anxiety, LGBT and trauma and abuse

Veronica lists 17 specialisms and 33 further focus areas. Specialisms are the subjects Veronica chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Veronica's own words

What Veronica says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

I am a Licensed Marriage and Family Therapist in California and New Jersey with over 18 years of experience working with the LGBTQIA+ community, children and adults with trauma history along with those struggling with suicidal ideation and self-harm, parenting issues, anxiety and depression. I have seen firsthand the difference a caring, empathetic, and attentive adult can make in a person’s life and feel honored when that can be me.

For the last 8 years I have worked as a "crisis counselor" and clinician, seeing clients on a regular basis as well as supporting those in and through a crisis. I am able to think quick on my feet and can stay calm in high intensity situations. Throughout this time, I have assessed for safety and danger to self and others due to mental illness and have made determinations as to whether or not someone is in need of psychiatric hospitalization and am certified to make the decision that one needs to enter into a hospital for treatment. On the other side, I have also safety planned with many and have been able to connect people to supports that they need whether it be referrals that fit their current situation, assisting in making a plan to keep them safe and connecting the person to someone whom they feel comfortable with should they be in crisis again.

I believe in treating the mind, body, and soul and understand as well as acknowledge, the importance of a healthy lifestyle and why it is important to utilize all the tools we have (or have yet to find) because we all have the power within us to heal, sometimes we just need some help getting there. I believe in the importance of coping skills and can help you find them or strengthen the ones you already have. This can include meditation, exercise, utilizing crystals or essential oils to help heal and calm oneself, and will seek outside supports when needed.

I am a firm believer in working within my limits as a therapeutic clinician and have no problem offering referrals when necessary. My overall goal is to continue providing the support, offering guidance, and making a difference in the lives of others, using my expertise in trauma informed treatment and having an open mind.

Veronica Cruz-Martinez, on the BetterHelp listing · read 9 Oct 2026

03 · How Veronica works

The 6 approaches Veronica lists, in plain English

These are the clinical methods Veronica lists. The descriptions are Maker Therapy's, not Veronica's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Veronica runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Mindfulness-Based TherapyMBCT

Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.

Motivational InterviewingMI

A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

Trauma-Focused TherapyTF-CBT · trauma-informed

CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

04 · What happens next

From this page to a first session

Veronica practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Veronica's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Veronica at this point.

2. Naming Veronica specifically

   BetterHelp matches algorithmically by default, so asking for Veronica is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Veronica.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

3 questions worth asking Veronica

Built from what Veronica actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Veronica's - Veronica has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LMFT

Licensed in

New Jersey

Licence

NJ LMFT 37FI00198400, OR LMFT T2273

Licence number

123817

Licence expires

31 Dec 2026

NPI

1194137570

Years in practice

10

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Veronica's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Veronica. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.